When you visit our website or make a purchase, we may collect the following personal information:

Name and Contact Information: Including your name, email address, phone number, and delivery address.

Payment Information: We collect your payment details (credit/debit card information) when processing your order.

Purchase Information: Details of the products you have bought from us, including delivery preferences.

Usage Data: Information about how you use our website, such as browsing history and actions taken on our site (e.g., items added to cart).

Marketing Preferences: Your preferences for receiving marketing communications from us.

We use your personal information in the following ways:

Order Processing: To process and deliver your orders, including sending you order confirmations and delivery updates.

Customer Support: To provide you with customer service and respond to any queries or issues.

Marketing Communications: If you have opted in, we will send you updates on new products, special offers, and promotions.

Improving Our Services: To analyse how customers use our website and identify ways to improve the user experience.

Legal Requirements: To comply with legal obligations, such as tax regulations.

We take the security of your personal data seriously. All payment information is processed securely using encryption methods, and we follow strict procedures to protect your data from unauthorised access.

Data Security: We use secure servers and implement various security measures to safeguard your personal information.

Data Retention: We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.

We do not sell or trade your personal information to third parties. However, we may share your data with trusted third parties in the following instances:

Payment Processors: To process payments and deliver your orders.

Delivery Services: To ensure your orders are delivered to your address.

Analytics Providers: To analyse website traffic and improve our services.

All third-party service providers are required to comply with data protection regulations and only process your information for specified purposes.

You have the following rights concerning your personal information:

Access: Request a copy of the personal data we hold about you.

Correction: Ask us to correct any inaccuracies in your personal information.

Deletion: Request that we delete your personal data when it is no longer needed for the purposes for which it was collected.

Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.